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DANTE Environmental Technology Co., Ltd. is a national high-tech enterprise specializing in the design, development, and manufacturing of heat pump systems. Serving global markets, DANTE provides professional heat pump solutions ranging from product customization to complete system applications for brand owners and system integrators.
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FAQ

  • Are your heat pumps compliant with EU regulations?

    Yes. Our heat pumps are designed and manufactured in accordance with applicable EU regulations and directives, including CE marking, Ecodesign (ErP), and Energy Labelling requirements. Relevant conformity documents and test reports can be provided upon request.

  • Which refrigerants are used in your heat pumps?

    Depending on the model, our heat pumps use environmentally friendly refrigerants, including R290 (propane). R290 has a very low Global Warming Potential (GWP) and complies with current and upcoming EU F-Gas regulations.

  • Are R290 heat pumps safe for residential use?

    Yes. When properly designed and installed, R290 heat pumps are safe for residential applications. Our systems integrate multiple safety measures, such as explosion proof, ventilation design, and electrical protection, in line with relevant European safety standards.

  • What is the typical production lead time?

    Lead time depends on the product model, order quantity, and customization level.
    For standard configurations, the typical production lead time is 4–6 weeks after order confirmation.
    For customized OEM or ODM projects, lead time may be extended accordingly and will be confirmed during project evaluation.

  • In which climates can your heat pumps operate?

    Our heat pumps are designed to operate reliably across a wide range of European climates, including cold regions. Depending on the model, stable heating performance can be maintained even at low ambient temperatures.

  • Can your heat pumps be integrated with existing heating systems?

    Yes. Our heat pumps can be integrated with:
    · Underfloor heating systems
    · Radiators (subject to system design)
    · Buffer tanks and domestic hot water tanks
    They are also suitable for hybrid systems combined with boilers or solar solutions.

  • Do your heat pumps support smart control and BMS integration?

    Yes. Our systems support smart controllers, remote monitoring, and standard communication protocols (such as Modbus) for integration with Building Management Systems (BMS), depending on the model and controller selected.

  • What is the standard warranty for OEM customers?

    For OEM projects, warranty terms are defined based on the specific product configuration and cooperation agreement.
    As standard, our heat pumps are supplied with a basic warranty covering manufacturing defects, starting from the date of delivery. Extended warranty options and customized terms can be discussed for long-term OEM partnerships.

  • What kind of testing do your heat pumps undergo?

    All units are subjected to:
    · Functional testing
    · Electrical safety testing
    · Pressure and leakage testing
    Performance testing is carried out according to relevant European standards, either in-house or by accredited laboratories.

  • Do you provide technical documentation and installation manuals?

    Yes. We provide complete technical documentation, including:
    · Installation manuals
    · User manuals
    · Wiring diagrams
    · Datasheets
    Documents are available in English and other European languages upon request.

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  Phone: +86-13798056642
  Email: jerry@danteclimate.com
  Add: 201, Building 13, District 2, Wan Yang Zhong Chuang Cheng, No.12 Industrial Avenue, Fuxi Industrial Park, Dasha Town, Sihui 526238, China